Press enter or spacebar to select a desired language.

AskAway Policy

Library Homepagehttps://library.douglascollege.ca
Mobile Sitehttps://library.douglascollege.ca

General Information

Library BranchesThere is a library at each campus - New Westminster and Coquitlam https://library.douglascollege.ca/about
Service HoursService hours can be found on the homepage footer. See the full list of semester hours: https://library.douglascollege.ca/hours
Library Policieshttps://library.douglascollege.ca/about
Library Floor PlansThere are two levels at each campus library. The circulating collection in on the upper level at the New Westminster campus and on the lower level at the Coquitlam campus.
Circulation/ Checkout/
Loans contact
New Westminster Campus Library: 604-527-5568
Coquitlam Campus Library: 604-777-6130

Email: library@douglascollege.ca
Reference Desk
Phone Numbers
New Westminster Campus Reference Desk: 604-527-5176
Coquitlam Campus Reference Desk: 604-777-6131
Email Address for Reference Questionsresearchhelp@douglascollege.ca
Phone Number for Text Message Reference604-227-3620
Text service informationhttps://library.douglascollege.ca/text-librarian
This service is available during in-person Library reference hours

Resources & Services

Library CatalogueClassic catalogue is now closed. Please direct users to our OneSearch (EDS) on the library mainpage: https://library.douglascollege.ca
Library Search (Discovery Layer)Accessible via the "OneSearch" on the library mainpage https://library.douglascollege.ca/
or directly via https://search.ebscohost.com/login.aspx?authtype=ip,guest&custid=s5672421&groupid=main&profid=eds
Indexes & Databaseshttps://library.douglascollege.ca/databases
Google Scholar linkhttps://library.douglascollege.ca/google-scholar
Database Authentication https://library.douglascollege.ca/my-library-account
Subject Guideshttps://library.douglascollege.ca/subject-guides
Assignment Guideshttps://library.douglascollege.ca/assignment-guides
Citation Guideshttps://library.douglascollege.ca/cite-your-sources
Instructionhttps://library.douglascollege.ca/faculty
List of Librarianshttps://library.douglascollege.ca/liaison-librarians
https://library.douglascollege.ca/directorylisting
Reserveshttps://library.douglascollege.ca/borrowing#reserves
Interlibrary Loanshttps://library.douglascollege.ca/borrowing#interlibrary-loans
EjournalsCheck the Journal Titles at the Library database for holdings. http://search.ebscohost.com/login.aspx?direct=true&db=edspub&profile=eds&plp=1&authtype=ip,guest&custid=s5672421&groupid=main
Print JournalsPrint journals are shelved alphabetically by title. Check the Journal Titles at the Library database for holdings. http://search.ebscohost.com/login.aspx?direct=true&db=edspub&profile=eds&plp=1&authtype=ip,guest&custid=s5672421&groupid=main
Technical HelpTroubleshooting tips for patrons having issues logging into electronic resources or authenticating with OpenAthens https://library.douglascollege.ca/my-library-account
Writing/Learning Centre Contacthttps://library.douglascollege.ca/learningcentre/contacts
WriteAway links

https://library.douglascollege.ca/learningcentre/writing

https://library.douglascollege.ca/lc-writeaway (direct)

Generative AI GuidelinesGuidelines for permittable use of generative AI in class assignments are provided by individual instructors and may vary by course and assignment. Students should consult the course syllabus and speak directly to their instructor to clarify any confusion or to answer questions about acceptable AI use in their assignments.
eResources Emergency ContactChristian Guillou: guillouc@douglascollege.ca, 604-527-5184

Borrowing Information

Library Cardshttps://library.douglascollege.ca/faqs?q=library%20card
Loan Periodshttps://library.douglascollege.ca/borrowing
Holds / Recalls / Requestshttps://library.douglascollege.ca/borrowing#requests
Renewalshttps://library.douglascollege.ca/borrowing#renewals
Fines / Penaltieshttps://library.douglascollege.ca/borrowing#fines
Borrowing Policieshttps://library.douglascollege.ca/borrowing
List of Reciprocal Borrowing Libraries:
https://library.douglascollege.ca/borrowing#reciprocal-borrowing
Library Account Informationhttps://library.douglascollege.ca/my-library-account
After hours book returnshttps://library.douglascollege.ca/borrowing#returns
Donationshttps://library.douglascollege.ca/can-i-donate-books-to-the-library

Equipment & Facilities

Internet Accesshttps://solutions.douglascollege.ca/TDClient/163/Portal/KB/ArticleDet?ID=11123
Wireless Access (Wi-Fi)https://solutions.douglascollege.ca/TDClient/163/Portal/KB/?CategoryID=1685
Photocopiershttps://library.douglascollege.ca/faqs?q=photocopier
Printershttps://library.douglascollege.ca/faqs?fv%5Bfield_vocab_term%5D%5B806%5D=806
Microfilm / MicroficheA microfilm/fiche reader is available on the second floor of New Westminster campus Library
Meeting / Study RoomsGroup study rooms are located at both libraries and they can be booked online https://rhlibraryapps1.douglascollege.ca/day.php? or by calling the circulation desk at New Westminster: 604-527-5568 or the circulation desk at Coquitlam: 604-777-6130

Study rooms at the Anvil Office Tower can be booked using the Extron screen mounted outside each study room OR via Office 365. Please refer to the Quick Start Guide for booking procedures. More information is available on the Room Technology List: https://rtl.douglascollege.ca/rtl/. Note: there is no circulation desk at the Anvil Office Tower but the Anvil Office Tower security desk can be reached at 604-777-6666
Computer Labshttps://solutions.douglascollege.ca/TDClient/163/Portal/Requests/ServiceDet?starsystem=Amargosa&ID=4171

Campus Information

Academic Calendarhttps://www.douglascollege.ca/programs-courses/catalogue/programs
Class Timetablehttps://banappssb2.douglascollege.ca:8447/prod/bwysched.p_select_term?wsea_code=CRED
Exam Scheduleshttps://www.douglascollege.ca/study-at-douglas/exam-schedule
Campus MapsGeneral info and hours see: https://www.douglascollege.ca/about-douglas/campus-information
New Westminster / Anvil see: Campus Guide New Westminster / Anvil Office Tower 2020-2021
Coquitlam see: Campus Guide Coquitlam 2020-2021
Campus Web Site Maphttps://www.douglascollege.ca/sitemap

Other Resources

FAQLibrary FAQs https://library.douglascollege.ca/faqs
Research FAQs https://libanswers.douglascollege.ca/search/
AskAway Local Coordinator(s)Shannon Moist
moists@douglascollege.ca, 604-527-5189
Back-up Phone NumberIf the Douglas College AskAway librarian is absent from shift and you cannot reach our AskAway Coordinator please call the Reference Desks at NW: 604-527-5176 or CO: 604-777-6131  
Library Staff FAQInternal access only for Staff and Librarians to LibGuides based FAQ and manuals. 
 Anything else useful for AskAwayers?Proactive chat enabled on select pages. Timer is set to 60 seconds. 

Weekend test HTML message

This is just a test message. Everything is working as expected. Have a great weekend!

For more information, visit our Links to Library Resources page.