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AskAway Policy

Library Homepage  https://library.douglascollege.ca
Mobile Site  

General Information

Library Branches There is a library at each campus - New Westminster and Coquitlam https://library.douglascollege.ca/about
Service Hours https://library.douglascollege.ca/contact-us/hours
Library Policies https://library.douglascollege.ca/about/library-policies/access-policies
Library Floor Plans There are two levels at each campus library. The circulating collection in on the upper level at the New Westminster campus and on the lower level at the Coquitlam campus.
Circulation/ Checkout/
Loans Phone Numbers

New Westminster Campus Library: 604-527-5568
Coquitlam Campus Library: 604-777-6130

Reference Desk
Phone Numbers

New Westminster Campus Reference Desk: 604-527-5176
Coquitlam Campus Reference Desk: 604-777-6131

Email Address for Reference Questions researchhelp@douglascollege.ca
Phone Number for Text Message Reference 604-227-3620
Text service information https://library.douglascollege.ca/research-help/ask-a-librarian/text-librarian

 

Resources & Services

Library Catalogue https://orca.douglascollege.ca/
Library Search (Discovery Layer) https://search.ebscohost.com/login.aspx?authtype=ip,guest&custid=s5672421&groupid=main&profid=eds
Indexes & Databases https://library.douglascollege.ca/articles-databases
Google Scholar link https://library.douglascollege.ca/articles- databases/popular-databases/google-scholar
Database Authentication https://library.douglascollege.ca/services/computers/off-campus-access
Subject Guides https://library.douglascollege.ca/guides/subject-guide
Citation Guides https://library.douglascollege.ca/guides/cite-sources
Instruction https://library.douglascollege.ca/faculty/research-skills
List of Librarians

https://library.douglascollege.ca/faculty/liason-librarian-program
https://library.douglascollege.ca/contact-us/department-directory

Reserves https://orca.douglascollege.ca/screens/reserve.html
Interlibrary Loans https://library.douglascollege.ca/services/students/borrowing/interlibrary-loans
Ejournals Check the Journal Titles at the Library database for holdings. https://atoz.ebsco.com/Titles/1460
Print Journals Print journals are shelved alphabetically by title. Check the Journal Titles at the Library database for holdings. https://atoz.ebsco.com/Titles/1460
Technical Help https://library.douglascollege.ca/services/computers/off-campus-access
Writing Centre Contact https://www.douglascollege.ca/student-services/tutoring/learning-centre
eResources Emergency Contact Christian Guillou: guillouc@douglascollege.ca604-527-5184

 

Borrowing Information

Library Cards https://library.douglascollege.ca/faqs/borrowing
Loan Periods https://library.douglascollege.ca/services/students/borrowing/loan-periods
Holds / Recalls / Requests https://library.douglascollege.ca/services/students/borrowing/holds-requests
Renewals https://library.douglascollege.ca/services/students/borrowing/renewals
Fines / Penalties https://library.douglascollege.ca/services/students/borrowing/fines
Borrowing Policies

https://library.douglascollege.ca/about/library-policies/access-policies

List of Reciprocal Borrowing Libraries:
https://library.douglascollege.ca/books-dvds/borrowing-from-other-libraries/borrow-books-in-person

Library Account Information https://orca.douglascollege.ca/patroninfo.html
After hours book returns  

 

Equipment & Facilities

Internet Access https://www.douglascollege.ca/student-services/essential-resources/it-services/logins-passwords#wifi
Wireless Access https://www.douglascollege.ca/student-services/essential-resources/it-services/logins-passwords#wifi
Photocopiers https://library.douglascollege.ca/faqs/print-copy-scan
Printers https://library.douglascollege.ca/faqs/print-copy-scan
Microfilm / Microfiche  
Meeting / Study Rooms

Group study rooms are located at both libraries and they can be booked online https://rhlibraryapps1.douglascollege.ca/day.php? or by calling the circulation desk at New Westminster: 604-527-5568 or the circulation desk at Coquitlam: 604-777-6130

Study rooms at the Anvil Centre can be booked using the Extron screen mounted outside each study room. There is no circulation desk at the Anvil Centre but the Anvil Centre security desk can be reached at 604-777-666

 Computer Labs

New Westminster:https://www.douglascollege.ca/student-services/essential-resources/it-services/computer-labs
Coquitlam: https://www.douglascollege.ca/student-services/essential-resources/it-services/computer-labs

 

Campus Information

Academic Calendar https://www.douglascollege.ca/programs-courses/catalogue/programs
Class Timetable https://banserv2.douglas.bc.ca/prod/bwysched.p_select_term?wsea_code=CRED
Exam Schedules https://www.douglascollege.ca/study-at-douglas/exam-schedule
Campus Maps https://www.douglascollege.ca/about-douglas/campus-information
Campus Web Site Map  

 

Other Resources

FAQ https://library.douglascollege.ca/faqs/borrowing
AskAway Local Coordinator(s) Shannon Moist (staff scheduling):
moists@douglascollege.ca, 604-527-5189

Shannon Moist (systems & technical):
moists@douglascollege.ca, 604-527-5189
Back-up Phone Number If the Douglas College AskAway librarian is absent from shift and you cannot reach our AskAway Coordinator please call the Reference Desks at NW: 604-527-5176 or CO: 604-777-6131  
Library Staff FAQ  
 Anything else useful for AskAwayers?