Press enter or spacebar to select a desired language.
Press enter or spacebar to select a desired language.

AskAway Policy

Library Homepage https://library.douglascollege.ca
Mobile Site https://library.douglascollege.ca

General Information

Library Branches There is a library at each campus - New Westminster and Coquitlam https://library.douglascollege.ca/about
Service Hours Service hours can be found on the homepage footer. Today's hours are also shown scrolling at the top right of page. See the full list of semester hours: https://library.douglascollege.ca/hours
Library Policies https://library.douglascollege.ca/about
Library Floor Plans There are two levels at each campus library. The circulating collection in on the upper level at the New Westminster campus and on the lower level at the Coquitlam campus.
Circulation/ Checkout/
Loans contact
New Westminster Campus Library: 604-527-5568
Coquitlam Campus Library: 604-777-6130

Email: library@douglascollege.ca

Reference Desk
Phone Numbers

New Westminster Campus Reference Desk: 604-527-5176
Coquitlam Campus Reference Desk: 604-777-6131
Email Address for Reference Questions researchhelp@douglascollege.ca
Phone Number for Text Message Reference 604-227-3620
Text service information

https://library.douglascollege.ca/text-librarian
This service is available during in-person Library reference hours

Resources & Services

Library Catalogue Classic catalogue is now closed. Please direct users to our OneSearch (EDS) on the library mainpage: https://library.douglascollege.ca
Library Search (Discovery Layer) Accessible via the "OneSearch" on the library mainpage https://library.douglascollege.ca/
or directly via https://search.ebscohost.com/login.aspx?authtype=ip,guest&custid=s5672421&groupid=main&profid=eds
Indexes & Databases https://library.douglascollege.ca/databases
Google Scholar link https://library.douglascollege.ca/google-scholar
Database Authentication  https://library.douglascollege.ca/my-library-account
Subject Guides https://library.douglascollege.ca/subject-guides
Assignment Guides https://library.douglascollege.ca/assignment-guides
Citation Guides https://library.douglascollege.ca/cite-your-sources
Instruction https://library.douglascollege.ca/faculty
List of Librarians https://library.douglascollege.ca/liaison-librarians
https://library.douglascollege.ca/directorylisting
Reserves https://library.douglascollege.ca/borrowing#241
Interlibrary Loans https://library.douglascollege.ca/borrowing#242
Ejournals Check the Journal Titles at the Library database for holdings. http://search.ebscohost.com/login.aspx?direct=true&db=edspub&profile=eds&plp=1&authtype=ip,guest&custid=s5672421&groupid=main
Print Journals Print journals are shelved alphabetically by title. Check the Journal Titles at the Library database for holdings. http://search.ebscohost.com/login.aspx?direct=true&db=edspub&profile=eds&plp=1&authtype=ip,guest&custid=s5672421&groupid=main
Technical Help Troubleshooting tips for patrons having issues logging into electronic resources or authenticating with OpenAthens https://library.douglascollege.ca/my-library-account
Writing/Learning Centre Contact https://library.douglascollege.ca/learningcentre/contacts
WriteAway links

https://library.douglascollege.ca/learningcentre/writing

https://library.douglascollege.ca/lc-writeaway (direct)

Generative AI Guidelines Guidelines for permittable use of generative AI in class assignments are provided by individual instructors and may vary by course and assignment. Students should consult the course syllabus and speak directly to their instructor to clarify any confusion or to answer questions about acceptable AI use in their assignments.
eResources Emergency Contact Christian Guillou: guillouc@douglascollege.ca, 604-527-5184

Borrowing Information

Library Cards https://library.douglascollege.ca/faqs?q=library%20card
Loan Periods https://library.douglascollege.ca/borrowing
Holds / Recalls / Requests https://library.douglascollege.ca/borrowing#237
Renewals https://library.douglascollege.ca/borrowing#238
Fines / Penalties https://library.douglascollege.ca/borrowing#240
Borrowing Policies https://library.douglascollege.ca/borrowing
List of Reciprocal Borrowing Libraries:https://library.douglascollege.ca/borrowing#243
Library Account Information https://library.douglascollege.ca/my-library-account
After hours book returns https://library.douglascollege.ca/borrowing#239
Donations https://library.douglascollege.ca/can-i-donate-books-to-the-library

Equipment & Facilities

Internet Access https://www.douglascollege.ca/student-services/essential-resources/it-services/logins-passwords
Wireless Access (Wi-Fi) https://www.douglascollege.ca/student-services/student-resources/essential-resources/it-services/cna
Photocopiers https://library.douglascollege.ca/faqs?q=photocopier
Printers https://library.douglascollege.ca/faqs?fv%5Bfield_vocab_term%5D%5B806%5D=806
Microfilm / Microfiche A microfilm/fiche reader is available on the second floor of New Westminster campus Library
Meeting / Study Rooms Group study rooms are located at both libraries and they can be booked online https://rhlibraryapps1.douglascollege.ca/day.php? or by calling the circulation desk at New Westminster: 604-527-5568 or the circulation desk at Coquitlam: 604-777-6130

Study rooms at the Anvil Office Tower can be booked using the Extron screen mounted outside each study room OR via Office 365. Please refer to the Quick Start Guide for booking procedures. More information is available on the Room Technology List: https://rtl.douglascollege.ca/rtl/. Note: there is no circulation desk at the Anvil Office Tower but the Anvil Office Tower security desk can be reached at 604-777-6666
 Computer Labs

https://solutions.douglascollege.ca/TDClient/163/Portal/Requests/ServiceDet?starsystem=Amargosa&ID=4171

Campus Information

Academic Calendar https://www.douglascollege.ca/programs-courses/catalogue/programs
Class Timetable https://banappssb2.douglascollege.ca:8447/prod/bwysched.p_select_term?wsea_code=CRED
Exam Schedules https://www.douglascollege.ca/study-at-douglas/exam-schedule
Campus Maps General info and hours see: https://www.douglascollege.ca/about-douglas/campus-information
New Westminster / Anvil see: Campus Guide New Westminster / Anvil Office Tower 2020-2021
Coquitlam see: Campus Guide Coquitlam 2020-2021
Campus Web Site Map https://www.douglascollege.ca/sitemap

Other Resources

FAQ Library FAQs https://library.douglascollege.ca/faqs
Research FAQs https://libanswers.douglascollege.ca/search/
AskAway Local Coordinator(s) Shannon Moist
moists@douglascollege.ca, 604-527-5189
Back-up Phone Number If the Douglas College AskAway librarian is absent from shift and you cannot reach our AskAway Coordinator please call the Reference Desks at NW: 604-527-5176 or CO: 604-777-6131  
Library Staff FAQ Internal access only for Staff and Librarians to LibGuides based FAQ and manuals. 
 Anything else useful for AskAwayers? Proactive chat enabled on select pages. Timer is set to 60 seconds.