In person
Visit our campus libraries at Coquitlam or New Westminster and meet in person with a reference librarian:
Monday - Friday 12pm - 4pm
Saturday: 12pm - 4pm (NW campus only)
AskAway
Connect with a Librarian and chat in real time
AskAway will run from Monday, Sept 15, 2025 to Friday, Dec 5, 2025.
Monday - Thursday: 9am - 9pm
Friday: 9am - 5pm
Saturday: 11am - 5pm
Sunday: 10am - 9pm
See AskAway full hours for exceptions.
Book an Appointment
Book a video appointment with a librarian via MS Teams to get help with your research or citation questions.
Telephone
Call the Research Help desk at NW: 604-527-5176 or CO: 604-777-6131.
Monday - Friday 12pm - 4pm
Saturday: 12pm - 4pm
Email
Please send an email to researchhelp@douglascollege.ca or submit your question via the online form. If you have questions about your library account, borrowing, renewing, etc. please contact library@douglascollege.ca.
Text a Question
AskAway Chat Reference
PRIVACY NOTICE
The Library's email, text and chat reference services are available on a voluntary basis. To maintain your privacy do not use personal information as data may be stored in the U.S. and is subject to their laws.
Search our Research FAQs