In person
Visit our campus libraries at Coquitlam or New Westminster and meet in person with a reference librarian:
Monday - Friday 12pm - 4pm
AskAway
Connect with a Librarian and chat in real time
AskAway will run from Monday, Sept 15, 2025 to Friday, Dec 5, 2025.
Monday - Thursday: 9am - 9pm
Friday: 9am - 5pm
Saturday: 11am - 5pm
Sunday: 10am - 9pm
See AskAway full hours for exceptions.
Book an Appointment
Book a video appointment with a librarian on Zoom to get help with your research or citation questions.
Telephone
Call the Research Help desk at NW: 604-527-5176 or CO: 604-777-6131.
Monday - Friday 12pm - 4pm
Email
Please send an email to researchhelp@douglascollege.ca or submit your question via the online form. If you have questions about your library account, borrowing, renewing, etc. please contact library@douglascollege.ca.
Text a Question
AskAway Chat Reference
PRIVACY NOTICE
The Library's email, text and chat reference services are available on a voluntary basis. To maintain your privacy do not use personal information as data may be stored in the U.S. and is subject to their laws.
Search our Research FAQs
Meet with a librarian on Zoom for research or citation help. Pick your Area of Study to connect with a subject expert, or choose General to be matched with any available librarian for general research or citation help. You’ll get a confirmation email with your Zoom link after booking.