Ask A Librarian
Processing Request
In person
Visit our campus libraries at Coquitlam or New Westminster and meet in person with a reference librarian:
Monday & Friday 10am - 4pm
Tuesday - Thursday 10am - 7pm
Closed weekends and holidays
AskAway
Connect with a Librarian and chat in real-time
Regular hours (Reopening May 16)
Monday - Thursday: 9am - 9pm
Friday: 9am - 5pm
Saturday: 11am - 5pm
Sunday: 10am - 9pm
See AskAway full hours for exceptions.
Video reference
Video reference is available May 9 - August 11 for the following hours:
Monday & Friday 10am - 3:30pm
Tuesday - Thursday 10am - 6:30pm
Closed weekends and holidays
Please book an appointment during those hours or take advantage of our virtual contact methods, including AskAway, email, and text.
Telephone
Call the Research Help desk at NW: 604-527-5176 or CO: 604-777-6131.
Monday & Friday 10am - 4pm
Tuesday - Thursday 10am - 7pm
Closed weekends and holidays
Email
Please send an email to researchhelp@douglascollege.ca or submit your question via the online form. If you have questions about your library account, borrowing, renewing, etc. please contact library@douglascollege.ca.
Text a Question
604-227-3620. See more information
AskAway Chat Reference
PRIVACY NOTICE
The Library's email, text and chat reference services are available on a voluntary basis. To maintain your privacy do not use personal information as data may be stored in the U.S. and is subject to their laws.
Search our Research FAQs
Your Faculty Liaison Librarian
The liaison program has been established as a means of communication between librarians and the College community. Questions about the liaison program or any library-related issue can be directed to your Liaison Librarian.