Ask A Librarian
Processing Request
In person
Visit our campus libraries at Coquitlam or New Westminster and meet in person with a reference librarian:
Monday - Thursday: 10am - 7pm
Friday: 10am - 5pm
Saturday: 12pm - 5pm
Closed Sundays and holidays
AskAway
Connect with a Librarian and chat in real time
AskAway will run from Monday, September 18 - Saturday, December 9.
Monday - Thursday: 9am - 9pm
Friday: 9am - 5pm
Saturday: 11am - 5pm
Sunday: 10am - 9pm
See AskAway full hours for exceptions.
Video reference
Video reference will re-open Monday, September 11.
Monday - Thursday: 10:30am - 6:30pm
Friday: 10:30am - 4:30pm
Saturday: 12:30-4:30pm
Book a video appointment with a librarian on Zoom to get help with your research or citation questions.
Telephone
Call the Research Help desk at NW: 604-527-5176 or CO: 604-777-6131.
Monday - Thursday: 10am - 7pm
Friday: 10am - 5pm
Saturday: 12pm - 5pm
Closed Sundays and holidays
Email
Please send an email to researchhelp@douglascollege.ca or submit your question via the online form. If you have questions about your library account, borrowing, renewing, etc. please contact library@douglascollege.ca.
Text a Question
AskAway Chat Reference
PRIVACY NOTICE
The Library's email, text and chat reference services are available on a voluntary basis. To maintain your privacy do not use personal information as data may be stored in the U.S. and is subject to their laws.
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Your Faculty Liaison Librarian
The liaison program has been established as a means of communication between librarians and the College community. Questions about the liaison program or any library-related issue can be directed to your Liaison Librarian.