Student Loan Periods and Limits

Material Loan period Loan limit
Books Two weeks. Automatically renewed two days before due date until end of semester provided there are no requests for the book.  75
CDs, Records and CD-ROMs Two weeks. Automatically renewed two days before due date until end of semester provided there are no requests for the item.  20
Videos, DVDs and Blu-rays Two weeks. Automatically renewed two days before due date until end of semester provided there are no requests for the item.  10
Equipment items 24 hrs or 4 hrs depending on equipment type. No renewals.  1 per item type
Upgrading textbooks Full semester.  1 per course
Reference material Library use only.  0
Magazines and journals Library use only with some exceptions for faculty.  0
Newspapers Library use only.  0
Course Reserve Material Loan periods are set by the instructor and vary (2 hours; 4 hours; overnight; 24 hours; 3 days; 4 days; 7 days)  2

Holds & Requests

You can place holds on materials at the front Checkout Desk or online through the library catalogue. We'll let you know when it's available via your Office 365 email. If you don't check that account very often, change the settings so that notifications are forwarded to one you do check regularly.

At the Coquitlam campus available items are kept for pick-up on a self-serve shelf in the public area near the front desk for a maximum of five days. At the New Westminster campus, just ask a the front desk.

Holds can be placed on materials that are out on loan, kept at the other campus, and those marked "In Tech Services". Holds cannot be placed on materials that are on order. Instead, use the catalogue alert service to receive an email when the item becomes available.

Renewals

  • Renew online
  • By phone: 604-527-5568 (New Westminster) or 604-777-6130 (Coquitlam)
  • In person

Library users can renew their materials up to two days in advance of the due date. Items on which holds or bookings have been placed may not be renewed and must be returned by the due date to avoid fines. 

Number of renewals allowed, subject to availability
Books and CDs up to eight times
Videos, DVDs, Blu-rays up to five times
Equipment non-renewable
Reserve materials non-renewable

Returns

Books can be returned 24/7 to either campus library but equipment must be returned to the campus from which it was borrowed.

When the Library is closed outside of our regular hours, contact a guard at the Security booth and they will arrange to open the front door so you can leave your media equipment securely in the foyer. Please do not return equipment through the external book drops or leave it unattended. 

Book Drop Locations

There is an internal book return bin at the front desk of both campus libraries as well as three external book return bins. See the location maps of PDF iconone at Coquitlam and PDF icontwo at New Westminster

End of Semester Returns

If materials are not returned by the final day of the semester the library will issue a replacement bill in addition to any fines that may have accrued.

Library users who have long overdue materials from the previous semester will have their name submitted to a collection agency by the Finance Office. If you have questions or concerns about the status of your library account, email us at library@douglascollege.ca.

Coquitlam

Located outside the west entrance of the College, between the Security booth and the Library.

Coquitlam Bookdrop Location

New Westminster 

There is one book return down the hallway to the left of the Library's front doors...

New Westminster Bookdrop Location

...and another in the back shipping bay accessible via 7th Street.

New Westminster Bookdrop Location

Fines

Fines are charged to encourage borrowers to return material on time. There are a limited number of materials which must be shared by a wide range of users and many reserve materials are required for course use. Fines can be paid in person or over the phone using a credit card, but we no longer accept cash. * Library privileges will be suspended when a borrower owes $10.00 or more.

Books, CDs, CD-ROMS, Videos, DVDs, and Blu-rays $1.00 / day to a maximum of $20.00 for items that were requested by another
Equipment $1.00 / hour to a maximum of the replacement cost of the item
High Demand Material
Any type of material above might fall into this category
Fines will continue to accrue up to the replacement cost of the item.

Replacement Fees

Books and CDs Original price plus a $20.00 processing fee.
Videos, DVDs and Blu-rays Replacement cost plus a $20.00 processing fee
Audio-Visual Equipment Replacement cost plus a $20.00 processing fee
Periodicals $10.00

These fees may seem high but, in fact, they do not truly reflect the cost to the Library of purchasing another copy and processing it so that it can go back on the shelves. Many valuable books are no longer in print. The Library would prefer to get all materials back, rather than try to replace them.

A full refund, minus a processing fee, will be given for items that are later recovered. As a general practice, no refunds will be issued to patrons after the two-year period, however, at the discretion of the Collections Librarian, refunds may be granted. No refunds are provided on lost and found high demand items.

Course Reserves

Campbell Biology

Items your instructor would like the class to read for their course are sometimes placed on short term loan at the front desk. This may include textbooks, articles, or other supplemental readings Faculty have requested we add to our collection. We do not by default order textbooks for all classes offered, only a select few high demand ones.

Guidelines

  • Most course reserve items sign out for 2 or 24 hours and they are first come, first served. They are not holdable. 
  • Students may borrow up to two items at a time and the return time is exact. A $1.00 fine per hour or part of an hour is assessed when an item is returned late. 
  • Course reserves cannot be renewed and must be returned to the campus they were borrowed from. 

See if we have what you're looking for

 

 

Interlibrary loans

Students and employees of Douglas College may borrow books, journal articles, and videos/DVDs/Blu-Rays from other libraries. Due to budgetary limitations, the number of interlibrary loan requests processed for any one user may be restricted.

Contact

Books and Articles
Phone: 604-527-5197
Email: ill_bnwd@douglascollege.ca
Videos and DVDs
Phone: 604-527-5195
Email: lib_media@douglascollege.ca

 

Guidelines & Regulations

  • Check the library catalogue to make sure that the item you need is not already available at Douglas College. Items already in our library and required textbooks may not be borrowed through interlibrary loan. Requests are limited to materials in support of work or studies undertaken at the College.
  • You will be contacted when the interlibrary loan is available for pick-up.
  • In general, books must be returned within two weeks after our library receives them, however, one renewal may be allowed depending on the lending library's ILL policy. Email interlibrary loans or phone 604-527-5197 to see if your interlibrary loan can be renewed.
  • Photocopies of periodical articles are yours to keep.
  • In compliance with copyright legislation, no more than 10% of a book or journal may be photocopied. More information about the use of copyrighted materials is available via the College Use of Copyrighted Works document.

Borrowing In-Person at Other Universities and Colleges

Who May Borrow
Douglas College students and employees may borrow materials from participating institutions, though reciprocal borrowing privileges are not extended to alumni or extramural borrowers.

Requirements
You must present a current Douglas College photo identification card when you apply to receive a library card with one of our reciprocal borrowing institutions. A COPPUL card is not required at these institutions. Restrictions to borrowing may exist.

Responsibilities and Fines
Library patrons are held accountable for all materials borrowed through the Reciprocal Borrowing agreement. It is the responsibility of the patrons to be familiar with and adhere to the lending policies of each library from which they borrow materials.

Any overdue fines and replacement costs for lost or damaged books will be charged to the patron by the lending library.

Alumni

The Douglas College Alumni card enables those who have graduated from Douglas College with a degree or diploma to borrow books at the Library. Videos, DVDs, Blu-rays and equipment are not available for borrowing, but Alumni are free use these materials within the library. Cards are not being produced by Alumni Relations at the moment so please email us to set up a new library record or update an already established one.

Community Borrowers

Members of the general public may obtain a Community Borrower's card for a fee of $25 per year. The card is valid for one year from the date issued and can be used at both campus locations. When applying, photo identification and proof of current address are required. The Community Borrower charge is waived for anyone over the age of 65. In order to obtain a library card, Community Borrowers under the age of 18 must provide a PDF iconresponsibility_form.pdf signed by their legal guardian. A copy of the form can also be obtained at the front counter.

Reciprocal and Community Borrowers are limited to a maximum of five books in total. Videos and DVDs may be used in the Library only.

Distance Students

To discuss library services for students enrolled in distance education classes, such as those delivered via Blackboard, contact Alexandra Dobre at 604-527-5438.

Catalogue Alerts

Preferred searches allow you to store a search you regularly like to do in your personal library record. This can be useful in several ways:

  • To receive email alerts of new items on a topic that interests you.
  • To keep track of a particularly complex search that you might want to use again.
  • To store a search that you will run on a regular basis.

How do I do a preferred search?

Log into your library account, click on the 'New Search' link on top of the page and enter your search terms. You can use the drop down menus to select the search type (keywords, title, etc.) and/or collection (books, videos, etc.) For example, you may wish to search for items on the Subject: Women in literature -- Great Britain -- History -- 19th century. Or you could perform a keyword search such as: (juvenile or youth or teen*) and (drug* or substance or alcohol*).

To save this search, click on the long 'Save as preferred search' button on the right side of the page. To view your list of saved searches, click the 'Return to your record' button at the top of the screen then 'Preferred Searches' on the left hand side of the page.

How do I receive email alerts of new items?

After you have saved a search, return to your library account and click on 'Preferred Search' on the left side of the screen. Tick the box labelled 'Mark for E-mail' next to the search in question. Click 'Update list' to save the change. You'll receive an email notice of new additions to the library with your chosen preferred searches at the start of each week.

Notices by Email

Sign up for notifications by text

By default, the Library will send users email notifications to their student Office 365 email or employee Outlook accounts. If Office 365 is is not your primary email account you can login, change the email settings, and have your College mail forwarded to one you use more frequently.

Library notices can include

  • items you placed on hold that are ready for pickup
  • information about holds that are unable to be filled
  • courtesy reminder of materials that will be due soon
  • overdue materials or fines
  • reminder of the last day to return Library materials (i.e. last day of the semester)

Notices by Text

Subscribe to notifications by text message and you'll start receiving brief texts, in addition to your regular Office 365 emails, within two days. Your phone number will be used for library purposes only.

The first notices of the day are sent at 7 am. The length of the notice depends on your phone model and mobile operator and should be no more than 1-2 text messages. 

While there is no charge from the library for this service, you may see a charge for incoming text messages at the standard rate applied by your mobile phone carrier, depending on your plan or package.

Subscribe now!