Does the Learning Centre offer support for courses I am not enrolled in?
Sorry, the Learning Centre does not offer support for courses you are not currently enrolled in. Once you sign up for a class our content tutors will be glad to help you.
Learning Centre
Where can I get help with my resume?
The Douglas College Career Centre can help you with resumes, cover letters, and job applications.
Does the Learning Centre offer support for courses at other institutions?
Sorry, the Learning Centre is not able to help you with courses taken at other institutions. Most institutions have some type of tutoring available. And the WriteAway service offers free online writing help for students at many institutions in BC.
Where can I get information about assessment testing?
The Assessment Testing page has information about what you should study.
The Assessment Tests Guide page lists resources that will help you.
Where do I get help with ENGU 0100 and 0200 level courses?
The Learning Centre is not able to help you with ENGU 0100 and 0200 level courses; we encourage you to reach out to your instructor.
Who does the Learning Centre support?
The Learning Centre supports Douglas College students who enroll in accredited courses.
Douglas College students in ENGU 0100 and 0200 level courses are encouraged to reach out to their instructors.
I am interested in the workshop but cannot attend. Will it be recorded?
Learning Centre workshops are not recorded. If you are unable to attend the workshop but interested in learning more about the topic, please make a Consultation appointment with one of the tutors. You can also contact us in the Learning Centre, via chat or by email, and we can direct you to the resources on the topic.
What is the policy on long papers for Submit A Draft tutoring?
Because tutors have an hour to work on your paper, they might not be able to provide feedback on the entirety of your paper. Instead, they might focus on certain aspects on your paper based on the appointment description. If you'd like additional feedback, we recommend making a second appointment with the same tutor, and let them know what parts to focus on.
What happens if I need to cancel an appointment?
There are four ways to cancel an appointment:
- Online at douglas.mywconline.com
- By emailing learningcentre@douglascollege.ca
- Call us at 604 527 5539 (NW) or 604 777 6139 (CO)
Tutors understand that students have to cancel appointments for many different reasons. If you do have to cancel, please do so with as much notice as possible, so that other students have the opportunity to book an appointment at that time.
How long are the tutoring appointments?
- The appointments are 25 and 55 minutes long. It’s a little confusing, as our online booking system shows appointments to be 30-minutes and one-hour long.
- Tutors reserve the last 5 minutes of your appointment to do record-keeping and provide you with an emailed client report. Please help your tutor by ending your session on time.