FAQs

You'll find various online methods to contact librarians on our Ask A Librarian page. Yes you can even book a Blackboard Collaborate video conference with us! 

First, ensure you are logging on with your CNA information which is your student number and the password you use when logging on to Blackboard. See more information on passwords at the College. 

Sometimes new students will try and access their account before the Library has had a chance to load new records into the Library system. In this case please contact library@douglascollege.ca and a public services staff member may be able to assist you.   

You will find login information and troubleshooting steps on our myLibraryAccount Access page.

Video reference services are available via Teams. To book an appointment visit our Ask A Librarian page or find your faculty subject liaison in our directory and click the schedule appointment button.